What are the Subjects in the Hotel Management Course ?

Learning about the four Core Hotel Management Course Subjects...

These form the main body of the hospitality industry. With this in

mind, maximum weightage inputs are given to these areas.

• Front Office Operations and Management

The Front Office is the nerve centre of the hotel. Here students

are equipped with various skills and techniques of guest handling

through case studies and simulation techniques. Knowledge of

reservation, check in, billing procedures, etc. are part of the

curriculum.

• Food Production and Management

The preparation of food is a science and a creative art. Students

are thoroughly trained in the principles of food production and

bakery. Knowledge of all aspects of international and regional

cuisine and their correct forms of presentation are imparted to

the students through practical and theoretical training.

• Food and Beverage Services and Management

In this subject, students gain in-depth knowledge of planning,

operations and management of the Food and Beverage

department. Preparation and service of beverages, menu

planning, restaurant merchandising and operational controls are

some of the topics covered in detail.

• House-Keeping Operations and Management

Hotel Housekeeping is mainly responsible for guest comfort and

satisfaction. The study entails taking charge of domestic service,

staff supervision, linen selection and supply. Knowledge of in-

house maintenance, furnishing, decor, textiles and flower

arrangements is also developed.

Learning about Management

These are feeder management subjects, which support the Core Hotel
Operation Subjects.

• Principles of Management

This covers the different aspects of general management and
management science. It emphasizes the behavioral systems of
organisations that require strategic management. Students study
organizational behaviour and consider the constraints and
opportunities they offer people at work.

• Human Resource Management

The emphasis of this subject is on the framework and techniques
of Human Resource Management (HRM) from the perspective
of practicing managers in various sectors of the Hotel industry.
through HRM as a staff function and / or as a line function,
HRM process in the maintenance function, training, and
development, measurement and appraisal of workplace
performance. It also includes dealing with cultural issues.

• Marketing Management

This subject emphasizes the importance of the marketing mix
and its relevance to the development of corporate marketing
strategies. It investigates environmental factors affecting
marketing. Considers strategic alternatives for market entry and
analyses decision on product, pricing, channels and promotion
of Hotel Corporation. It also provides knowledge of some
important techniques of qualitative and quantitative market
research and forecasting.

• Quality Management

The growing realization of the importance of service quality in
the hospitality industry has led to the application of the
principles and practice of quality management in this sector. The
subject address issues such as the principles of quality
management, the nature of service quality,
the evolution of the service mix and its relation to service quality
in hospitality.

• Financial Management

This subject is intended to introduce students to recent
developments in finance theory and to the tools of financial
decision-making in the context of the business environment. Its
main purpose to develop an understanding of the theory
underlying a company’s investment and financial decision. It
includes a study of accounting procedures, reading and
preparing balance sheets and bookkeeping.